A Merseyside restaurant received the lowest food hygiene rating following an inspection earlier this year.
Aintree Tandoori on Ormskirk Road has come under criticism from Sefton Council following an inspection on May 17 in which inspectors gave the restaurant the lowest possible rating. The restaurant responded by saying inspectors have since been asked to return and have sought to reassure customers as best they can.
The restaurant had never been rated below a three since its first inspection in 2015, scoring five out of five in January 2019 before receiving a three in December 2020. In the Food Standards Agency report, it notes that the cleanliness and condition of the facilities and building requires “major improvement”.
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This includes proper layout, ventilation, hand washing facilities and pest control to “enable good food hygiene“. Apart from the facilities and the building, the food safety management also needs “major improvement”. This covers the system or controls in place to ensure that food sold or served is safe to eat, that staff are knowledgeable about food safety and that the food safety officer is confident that standards will be maintained in the future .
The restaurant’s hygienic food handling is classified as requiring improvement, which includes food preparation, cooking, reheating, cooling and storage.
The owner of Aintree Tandoori said: “On 17th May 2022 the Sefton Council Food Safety and Hygiene Regulatory Team visited my restaurant and unexpectedly denied my restaurant food hygiene from 4 to 0. That’s not as unsanitary as a 0.
“Our food quality and preparation process was really good. It was very unexpected to get a zero food hygiene rating because I’ve been running this business for eight years and my first hygiene rating was four. Our dining room, service and food preparation are exceptional.
“It was not planned to get a direct zero from four. It makes no sense to me.
“Anyway, after their first inspection, I had asked them to revisit my restaurant. They assured me that they could revisit my restaurant. Week after week, I tried to contact them to do another inspection They said each time they would come but didn’t.
“Suddenly yesterday I saw that they had released it. I can assure you and all my respective customers that the food in my restaurant is now completely hygienic and fresh. I can bet the rating of food hygiene will increase to five if they return.”